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Ramisun deploys ServiceNow SecOps and IRM/GRC to close the gap between security, risk, and IT. Security incidents and vulnerabilities are prioritised by business impact using live CMDB context, then routed straight into the workflows that remediate them. Risk and compliance run continuously — controls monitored, evidence collected, audits answered on demand. The result is faster response, less exposure, and a control posture you can prove to any regulator or board.
ServiceNow SecOps & IRM/GRC brings security operations, risk, and compliance onto the same platform as IT. Security Operations (SecOps) covers Security Incident Response and Vulnerability Response, using live CMDB context to prioritise by business impact and drive remediation through IT workflows. Integrated Risk Management (IRM/GRC) covers policy and compliance, risk management, audit, and vendor risk — run continuously rather than as an annual scramble. Ramisun implements both so response is faster, exposure is lower, and your control posture is provable on demand.
"Security and compliance fail in the gaps between teams. Putting SecOps and GRC on the same platform as IT closes those gaps — threats get remediated, and controls prove themselves continuously."
Ingests alerts from your security stack, enriches them with CMDB context, and drives automated, prioritised response playbooks.
Correlates scanner findings with asset business impact to prioritise the vulnerabilities that actually matter — and routes fixes to IT.
Continuous monitoring of risks and controls with real-time posture — replacing spreadsheets and point-in-time assessments.
Maps controls to frameworks, automates evidence collection, and turns audits into on-demand reporting.
Slow response and manual compliance are the exposures this suite removes.
From alert to remediation to provable compliance — one connected flow.
Alerts and scans ingested from the security stack
CMDB context reveals business impact
Risk-based scoring focuses effort where it matters
Fixes routed into IT change and task workflows
Controls monitored and evidence collected continuously
Audits and posture reported on demand
When security, risk, and IT run in separate tools, threats and audit gaps hide in the seams.
| Process Area | ❌ Siloed Tools & Spreadsheets | ✅ ServiceNow + Ramisun |
|---|---|---|
| Incident Response | Manual triage, tool-hopping, slow | Automated, enriched, prioritised playbooks |
| Vulnerability Management | Endless scanner lists, no context | Risk-based prioritisation by business impact |
| Remediation | Security files a ticket and waits | Fixes routed straight into IT workflows |
| Risk Posture | Point-in-time, spreadsheet-based | Continuous monitoring, real-time posture |
| Compliance Evidence | Manual collection, audit scramble | Automated evidence, audit-ready always |
| Vendor Risk | Ad-hoc assessments | Structured, repeatable vendor risk workflows |
| Reporting | Static, stale, hard to trust | Live dashboards for board and regulators |
Each capability maps to a specific security or risk practice — with real outcomes.
Ramisun implements SIR to ingest alerts from your security stack, enrich them with CMDB context, and drive automated, prioritised response — so analysts act on what matters, fast.
We correlate scanner findings with asset business impact so your team fixes the vulnerabilities that actually create risk — with remediation routed straight into IT change workflows.
Ramisun deploys IRM to monitor risks and controls continuously, giving leadership a real-time risk posture instead of spreadsheets and point-in-time assessments.
We map your controls to frameworks (ISO 27001, SOC 2, NIST, PCI, and more), automate evidence collection, and turn audits from a scramble into on-demand reporting.
Ramisun structures third-party risk into a repeatable workflow — assessments, scoring, and monitoring — so vendor exposure is managed continuously, not chased once a year.
An out-of-box-first, evolutionary approach that ships value from the first sprint and keeps you upgrade-safe.
We configure before we customise. Leaning on ServiceNow's proven defaults keeps you upgrade-safe, cuts cost, and speeds go-live — customisation only where it earns its keep.
Working demos every two weeks. You see capabilities go live incrementally — no 12-month wait for a big-bang launch that misses the mark.
Now Assist and AI agents ship with policy controls, audit trails, and human-in-the-loop checkpoints — autonomy earned scenario by scenario, never switched on blindly.
Performance Analytics dashboards track the metrics that matter from day one — so improvement is measured, not assumed.
Scoped, documented, and update-set-driven work means your platform survives every ServiceNow release without costly rework.
Training, change management, and hypercare are built into delivery — so your team owns the platform, not just inherits it.
Tell us where security or compliance hurts most and we'll show you exactly how ServiceNow SecOps and GRC fix it — with a clear, practical starting point.
"Security and compliance fail in the gaps between teams. One platform closes those gaps."
It combines Security Operations — Security Incident Response and Vulnerability Response — with Integrated Risk Management: Risk Management, Policy & Compliance, Audit Management, and Vendor Risk. All run on the same platform as IT, so response and compliance connect directly to remediation workflows.
A SIEM detects and alerts on threats; ServiceNow SecOps orchestrates the response. It ingests alerts from your SIEM and EDR, enriches them with CMDB business context, prioritises them, and drives automated remediation through IT workflows. SecOps complements your SIEM rather than replacing it.
Vulnerability Response correlates scanner findings with the business criticality of affected assets from the CMDB. Instead of an undifferentiated list of thousands of vulnerabilities, your team sees which ones threaten critical services first — and fixes those, dramatically improving remediation impact.
ServiceNow IRM supports major frameworks including ISO 27001, SOC 2, NIST, PCI-DSS, HIPAA, and GDPR, with control libraries and mappings. Controls can map to multiple frameworks at once, so a single piece of evidence can satisfy several requirements.
Substantially. Continuous control monitoring and automated evidence collection mean your compliance posture is always current. Audits shift from a weeks-long evidence scramble to on-demand, regulator-ready reporting.
A focused Security Incident Response or a Risk/Compliance deployment typically goes live in 8–14 weeks. We phase delivery so you get a working capability early, then expand across the SecOps and GRC suite.
Every quarter without the right platform is revenue and efficiency left on the table. Tell us your challenge — get a real plan back, not a sales script.
A ServiceNow consultant will reach out within one business day to schedule your session.