Connect Everything — Then Ship to the Store

Integrations & Marketplace Publishing: Connect Every System, Publish with Confidence

IntegrationHub spokes, REST/SOAP APIs, ERP & CRM connectivity, and custom scoped apps — built to ServiceNow standards and, when you're ready, certified and published on the ServiceNow Store.

Last updated: July 2026 · Ramisun — Official ServiceNow Partner
RAMISUN DELIVERY
200+
Integrations Delivered
Upgrade-Safe
Built to Now Standards
Store
Certified App Publishing
Weeks
From Build to Listing
Direct Answer

What is Integrations & Marketplace Publishing?

Integrations & Marketplace Publishing covers everything needed to connect ServiceNow to the rest of your enterprise — and, for ISVs and product teams, to package and publish apps on the ServiceNow Store. Ramisun builds IntegrationHub spokes, REST/SOAP integrations, and ERP/CRM connectors, then handles scoped app development, AppScan remediation, and security review so your app lists on the Store cleanly and survives every platform upgrade.

"An implementation is only as good as the consulting behind it. When the platform mirrors how your business actually works, adoption follows — and so does ROI."
Vinnay Nigam, Founder & CEO, Ramisun
CORE CAPABILITIES
01

Integration Architecture

Maps systems, data flows, and authentication before a line of code — so integrations are reusable, monitored, and upgrade-safe.

02

Spoke & API Development

Builds IntegrationHub spokes, REST/SOAP integrations, and event-driven flows that connect any system, any protocol.

03

Scoped App Development

Develops custom scoped applications to ServiceNow best practices — modular, upgrade-safe, and AppScan-clean.

04

Store Certification & Publishing

Navigates AppScan, security review, and the ServiceNow Store listing process end to end.

Ramisun as Your Partner

Ramisun Builds Integrations
That Survive Every Upgrade

We build integrations and Store-ready apps the way the platform intends — scoped, governed, and upgrade-safe. No brittle point-to-point scripts that break on the next release. For product teams, we own the path from build through AppScan to a published Store listing.

Standards-Compliant Builds

Scoped, upgrade-safe, and AppScan-clean — integrations built the way ServiceNow intends, not quick scripts.

Any System, Any Protocol

REST, SOAP, GraphQL, message queues, webhooks, and iPaaS — we connect ServiceNow to whatever you run.

Certification Expertise

We've navigated AppScan, security review, and the Store listing process — so your app ships without surprises.

Upgrade-Safe by Design

Integrations and apps are architected to survive platform upgrades without rework.

Market Data & Impact

The Numbers Behind Integrations & Marketplace Publishing

85%
of the Fortune 500 run ServiceNow
ServiceNow
$11B+
ServiceNow annual revenue, FY2024
ServiceNow Reports
Thousands
of certified apps on the ServiceNow Store
ServiceNow Store
229%
3-year ROI on ServiceNow ITSM
Forrester TEI
Where Your Business Sits

From Point-to-Point Scripts Basic REST Governed IntegrationHub

Why hand-rolled integrations become tomorrow's technical debt — and how a spoke-based approach stays reusable, monitored, and upgrade-safe.

Level
What it is
What it does
Key point
Level 1: Point-to-Point Scripts
Undocumented custom scripts wiring systems together
Works today — until an upgrade or a schema change breaks it
Brittle, opaque, and impossible to maintain.
Level 2: Basic REST Calls
Functional API calls without governance or reuse
Moves data, but each integration is a one-off
Better — still ungoverned, unmonitored, and duplicated.
Level 3: Governed IntegrationHub
RAMISUN
Reusable spokes, event-driven flows, and scoped apps
Monitored, logged, and upgrade-safe across every system
Reusable. Observable. Certified when you publish.

Technology Stack

Best-in-class Now Platform products selected for your specific use case

IntegrationHubREST APISOAPGraphQLFlow DesignerCustom SpokesMID ServerEvent ManagementApp EngineScoped AppsAppScanServiceNow StoreWebhooksiPaaS ConnectorsImport Sets
Latest Insights

From the Ramisun Blog

✦ Free Consultation

Ready to Transform with ServiceNow?

Tell us your biggest challenge and we'll map out exactly how ServiceNow can solve it — with real timelines, real costs, and a clear starting point.

  • Free integration architecture review, no generic pitches
  • Every build scoped, monitored, and upgrade-safe
  • Store certification handled end to end
  • Transparent pricing — no hidden fees
  • Response within 1 business day
"An implementation is only as good as the consulting behind it. When the platform mirrors how your business actually works, adoption follows — and so does ROI."
Vinnay Nigam, Founder & CEO, Ramisun
200+
Integrations
Store
Certified Apps
100%
Upgrade-Safe
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Frequently Asked Questions

Integrations & Marketplace Publishing, Questions Answered

Effectively any system with an API or messaging interface — ERP (SAP, Oracle, Workday), CRM (Salesforce, Dynamics), monitoring and observability tools, identity providers, cloud platforms, and legacy middleware. We use REST, SOAP, GraphQL, message queues, and iPaaS connectors as appropriate.

Yes — that's the point of building them properly. We use scoped applications and IntegrationHub spokes rather than brittle point-to-point scripts, so integrations are upgrade-safe and don't require rework each release.

Yes. We handle the full path: scoped app development to best practices, AppScan remediation, security and certification review, and the Store listing itself — so your app publishes cleanly.

It depends on app complexity and how much remediation AppScan surfaces. We reduce the timeline by building to certification standards from the start, so review is a formality rather than a rebuild.

We prefer IntegrationHub spokes and Flow Designer for reusability, observability, and upgrade safety. Custom code is used only where a spoke can't express the requirement — and even then it's scoped and documented.

We implement OAuth 2.0, mutual TLS, and credential vaulting as the integration requires, keep secrets out of scripts, and log every transaction for auditability — aligned with your enterprise security policies.

Enterprise-Grade Security & Compliance

Trusted by enterprise teams worldwide
Security and compliance are embedded at the platform level, not added post-deployment.
SOC 2Enterprise Security
GDPRData Privacy
HIPAAHealthcare Compliance
ISO 27001Information Security