“Ramisun didn't just implement ServiceNow — they redesigned how our teams work. Their AI agents now handle most routine requests.”
These aren't demos. Every case study is a production ServiceNow deployment engineered by Ramisun — with measurable results across ITSM, ITOM, HRSD, procurement automation, and AI-powered workflows.
Showing 6 case studies
Migrating off end-of-life service desk tooling with a configuration-first method that establishes governance without compromising upgrade safety.
Read Case Study →Diagnosing the real constraint behind an underperforming AI pilot, remediating the data foundations, and deploying against measured baselines.
Read Case Study →Re-architecting a global-scope prototype into a certifiable scoped application and taking it through security review to a live Store listing.
Read Case Study →Recovering an upgrade path several family releases behind, remediating CMDB health, and establishing governance that keeps it accurate.
Read Case Study →Establishing automated discovery and service mapping across a distributed multi-site network with no existing configuration data.
Read Case Study →All case studies loaded.
Every case study represents a deployed implementation — engineered for scale, governed for compliance, and measured for business impact.
Build Your ServiceNow System →Trusted by enterprise teams worldwide
Security and compliance embedded at the architecture level — not added post-deployment.
“Ramisun didn't just implement ServiceNow — they redesigned how our teams work. Their AI agents now handle most routine requests.”
“Their marketplace expertise was the difference. We went from prototype to a certified ServiceNow Store listing our team could sell.”
“Transparent, agile, and genuinely business-first. Every sprint ended with something we could show our executives.”
“The CMDB work alone paid for itself. We finally trust our configuration data enough to automate against it.”
“Hypercare was real hypercare. Go-live week felt boring in the best possible way.”
“Ramisun didn't just implement ServiceNow — they redesigned how our teams work. Their AI agents now handle most routine requests.”
“Their marketplace expertise was the difference. We went from prototype to a certified ServiceNow Store listing our team could sell.”
“Transparent, agile, and genuinely business-first. Every sprint ended with something we could show our executives.”
“The CMDB work alone paid for itself. We finally trust our configuration data enough to automate against it.”
“Hypercare was real hypercare. Go-live week felt boring in the best possible way.”
An implementation is only as good as the consulting behind it. When the platform mirrors how your business actually works, adoption follows — and so does ROI.Vinnay Nigam, Founder & CEO, Ramisun
We partner with industry leaders to drive meaningful transformation.














Responsible AI adoption needs guardrails. Our delivery model is designed around security, auditability, and compliance from the first workshop.
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