Proven Results

ServiceNow Implementations That Delivered Real Outcomes

These aren't demos. Every case study is a production ServiceNow deployment engineered by Ramisun — with measurable results across ITSM, ITOM, HRSD, procurement automation, and AI-powered workflows.

100+
Implementations Delivered
Across 6 industries
68%
Average Faster Resolution
Across ITSM deployments
229%
3-Year ROI (Forrester)
On ServiceNow ITSM
8 wks
Typical Go-Live
First module in production

Showing 6 case studies

1
ITSMChangeCatalog
🏭 Manufacturing & Operations

ServiceNow ITSM — Replacing a Legacy Service Desk

Migrating off end-of-life service desk tooling with a configuration-first method that establishes governance without compromising upgrade safety.

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2
Now AssistAI GovernanceKnowledge
💻 Technology & SaaS

Now Assist — Recovering a Stalled AI Pilot

Diagnosing the real constraint behind an underperforming AI pilot, remediating the data foundations, and deploying against measured baselines.

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3
StoreCertificationApp Engine
🤖 Independent Software Vendor

ServiceNow Store — Prototype to Certified Listing

Re-architecting a global-scope prototype into a certifiable scoped application and taking it through security review to a live Store listing.

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4
Managed ServicesCMDBUpgrades
🏥 Healthcare & Regulated

Managed Services — Stabilising a Neglected Instance

Recovering an upgrade path several family releases behind, remediating CMDB health, and establishing governance that keeps it accurate.

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5
ITOMDiscoveryService Mapping
🚂 Rail & Transportation

ITOM Discovery — Building a CMDB from Zero

Establishing automated discovery and service mapping across a distributed multi-site network with no existing configuration data.

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All case studies loaded.

These Aren't Demos. These Are Production ServiceNow Systems.

Every case study represents a deployed implementation — engineered for scale, governed for compliance, and measured for business impact.

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Enterprise-Grade Security & Compliance

Trusted by enterprise teams worldwide

Security and compliance embedded at the architecture level — not added post-deployment.

SOC 2Enterprise Security
GDPRData Privacy
HIPAAHealthcare Compliance
ISO 27001Information Security