Implementation
Our Mission
Help enterprises reach their next level of transformation — leveraging ServiceNow. We turn fragmented, manual operations into intelligent workflows that maximize return on every platform investment.
About Ramisun
The Team Behind Your ServiceNow Transformation
Ramisun is a client-centric ServiceNow partner helping enterprises simplify operations through expert consulting, implementation, automation, and AI-powered managed services.
125+Years combined
Who We Are
A business-first ServiceNow partner for the AI era
Ramisun is a client-centric IT consultancy and ServiceNow partner delivering innovative solutions to businesses across industries. Our highly competent, up-to-date team works hand in hand with clients — taking ownership of every project and delivering customized solutions that exceed expectations.
With deep platform expertise and a business-first mindset, we partner with organizations to modernize workflows, improve employee experiences, and deliver measurable business outcomes.
- Exclusively focused on the ServiceNow platform
- CSA, CIS, and CAD certified consultants on every engagement
- US-based leadership with a global delivery engine
- AI-first delivery: Now Assist, agentic AI, and hyperautomation
125+Years of collective experience
100+Implementations delivered
6Industries served
95%Client satisfaction score
Leadership
Meet the Founder
ServiceNow PartnerHelping Businesses Maximize ServiceNow ROI
Meet the Founder
Vinnay Nigam
Founder & CEO, Ramisun Inc.Vinnay Nigam is a technology leader and serial entrepreneur who has spent three decades turning ambitious ideas into scaled, exit-ready businesses — and now brings that operator’s discipline to the ServiceNow ecosystem as Founder & CEO of Ramisun.
From earning his stripes as a Novell NetWare Certified Engineer to leading global alliances and running 200-plus-person delivery organisations, he has built direct, revenue-bearing partnerships with Cisco, Apple, Juniper and Brocade — and carried startups from a standing start to successful exit. At Technowiz he grew the business from zero clients and five employees into a 200-strong organisation.
That track record is the point: Ramisun brings senior judgment, global delivery muscle and a relentless focus on measurable outcomes to every ServiceNow engagement.
30+Years in enterprise technology
200+Person teams led & scaled
0→ExitStartups built & exited
Why It Matters
What makes Ramisun different?
Ramisun is a ServiceNow-only consultancy — not a generalist SI with a ServiceNow practice bolted on. Every consultant is certified, every engagement is scoped against measurable outcomes rather than billed hours, and senior people stay on the work after go-live. That focus is why enterprises bring us in for the implementations that have to land.
ServiceNow-only focusCertified on every engagementOutcomes, not billed hours
Mission & Vision
Why Ramisun Exists
Our Vision
A world where enterprise work flows intelligently — where AI agents handle the routine, people focus on judgment and creativity, and every organization operates at the speed of its best ideas.
Our Core Values
What We Stand For
Our core values define who we are, guide how we operate, and shape every client relationship — embedded in our culture and behind every result we deliver.
Customer First
Your goals lead everything we build, ship, and improve.
Simplicity with Purpose
We strip away complexity so technology just works.
Accountability
We own our commitments and deliver with integrity.
Enduring Relationships
Partnerships built on trust that stand the test of time.
Integrity & Transparency
Honest, open communication in every interaction.
Collaboration
Diverse expertise, one team — internally and with you.
Leadership
The People Behind Ramisun
Board Advisors 3 Advisors
Trusted by Global Enterprises
We partner with industry leaders to drive meaningful transformation.
Testimonials
What our clients say
★★★★★
“Ramisun didn't just implement ServiceNow — they redesigned how our teams work. Their AI agents now handle most routine requests.”
VP of IT OperationsEnterprise Healthcare Network
★★★★★
“Their marketplace expertise was the difference. We went from prototype to a certified ServiceNow Store listing our team could sell.”
Co-founder & CTOAI-Funded Startup, Silicon Valley
★★★★★
“Transparent, agile, and genuinely business-first. Every sprint ended with something we could show our executives.”
Director, Digital ProgramsFinancial Services Firm
★★★★★
“The CMDB work alone paid for itself. We finally trust our configuration data enough to automate against it.”
Head of Platform EngineeringGlobal Manufacturer
★★★★★
“Hypercare was real hypercare. Go-live week felt boring in the best possible way.”
IT Service OwnerTelecom Operator
★★★★★
“Ramisun didn't just implement ServiceNow — they redesigned how our teams work. Their AI agents now handle most routine requests.”
VP of IT OperationsEnterprise Healthcare Network
★★★★★
“Their marketplace expertise was the difference. We went from prototype to a certified ServiceNow Store listing our team could sell.”
Co-founder & CTOAI-Funded Startup, Silicon Valley
★★★★★
“Transparent, agile, and genuinely business-first. Every sprint ended with something we could show our executives.”
Director, Digital ProgramsFinancial Services Firm
★★★★★
“The CMDB work alone paid for itself. We finally trust our configuration data enough to automate against it.”
Head of Platform EngineeringGlobal Manufacturer
★★★★★
“Hypercare was real hypercare. Go-live week felt boring in the best possible way.”
IT Service OwnerTelecom Operator
✦ Get Your Free Consultation
Ready to Transform with ServiceNow?
- Free ServiceNow scoping session, no generic pitches
- Tailored roadmap mapped to your exact processes
- Transparent pricing — no hidden fees
- Response within 1 business day
“
An implementation is only as good as the consulting behind it. When the platform mirrors how your business actually works, adoption follows — and so does ROI.Vinnay Nigam, Founder & CEO, Ramisun
100+Implementations
229%3-yr ITSM ROI (Forrester)
8–16 wksTypical Go-Live
Confidential. We never sell data or send spam.
Security & Compliance
Enterprise-grade trust, built in
Responsible AI adoption needs guardrails. Our delivery model is designed around security, auditability, and compliance from the first workshop.
SOC 2 Aligned
Delivery processes mapped to SOC 2 trust principles.
ISO 27001 Practices
Information security management across every engagement.
GDPR Ready
Privacy-by-design data handling and processing controls.
AI Governance
Policy controls, auditability, and human oversight for every AI agent.
