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ServiceNow Basics live workshop ✦ Sat, 21 Nov · 8–11 AM PST Live online $79 ✦ 3 hours with an industry expert ✦ No prior ServiceNow experience needed 12 days to go ServiceNow Basics live workshop ✦ Sat, 21 Nov · 8–11 AM PST Live online $79 ✦ 3 hours with an industry expert ✦ No prior ServiceNow experience needed 12 days to go
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Open Roles

Current Job Openings

All roles are open until filled. We move fast — if something looks right, apply the same day.

10 open positions

ServiceNow Platform Architect

📍 Hyderabad, India · Hybrid / RemoteContract (C2C)Lead / Architect · 12+ yrs🔥 Hiring Now
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Own the ServiceNow platform strategy, architecture, governance and technical roadmap. You will make sure every solution is scalable, secure and maintainable — and aligned with business goals and enterprise architecture standards.

You'll do
  • Define end-to-end platform architecture and technical standards
  • Lead solution design workshops with business and technical stakeholders
  • Set platform governance, development standards and best practices
  • Design enterprise integrations with REST, SOAP, IntegrationHub and MID Servers
  • Guide CMDB, Service Mapping, Discovery and data architecture initiatives
  • Mentor developers, technical leads and solution architects
You'll bring
  • 12+ years in IT, including 7+ years in ServiceNow architecture
  • Experience leading enterprise-wide, multi-module implementations
  • Deep expertise in ITSM, ITOM, CMDB, Discovery and IntegrationHub
  • Integration: REST, SOAP, LDAP, SSO, Azure AD
  • Required certifications: CSA, CAD, CIS (one or more) and CTA

Read the full job description →

📍 Hyderabad, India · Hybrid / Remote

Senior ServiceNow Developer

📍 Hyderabad, India / Mexico · Hybrid / RemoteContract (C2C)Senior · 5–8 yrs🔥 Hiring Now
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Build, integrate and support enterprise ServiceNow solutions — to platform best practice and clean coding standards — while mentoring the next generation of developers.

You'll do
  • Develop custom applications on the ServiceNow platform
  • Configure workflows, Flow Designer and Service Catalog
  • Build integrations with REST, SOAP and IntegrationHub
  • Deliver Service Portal and Employee Center solutions
  • Write business rules, client scripts, UI actions, UI policies and scripted APIs
  • Run code reviews, unit testing and mentor junior developers
You'll bring
  • 5–8 years of ServiceNow development
  • JavaScript, Glide APIs, Flow Designer, IntegrationHub, Virtual Agent
  • Integration: REST, SOAP, XML/JSON, OAuth, LDAP, MID Server
  • Data & CMDB: CMDB, Import Sets, Transform Maps, Data Sources
  • Nice to have: CSA · CAD · CIS (any module)

Read the full job description →

📍 Hyderabad, India / Mexico · Hybrid / Remote

ServiceNow Functional Consultant

📍 Hyderabad, India · Hybrid / RemoteContract (C2C)Mid to Senior · 5–10 yrs🔥 Hiring Now
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Bring domain expertise and process consulting to ServiceNow programmes. You will design future-state processes, configure modules and guide clients to industry best practice.

You'll do
  • Lead workshops and process assessment sessions
  • Design future-state processes using ServiceNow capabilities
  • Configure ServiceNow modules to business needs
  • Write solution design documents and configuration specs
  • Run gap analysis and recommend process improvements
  • Support testing, training and deployment
You'll bring
  • 5–10 years of consulting, including 3+ years of ServiceNow functional consulting
  • Functional depth in one or more of ITSM, ITOM, CSM, HRSD, SPM, ITAM/HAM/SAM, GRC/IRM, FSM
  • Process consulting and ITIL framework knowledge
  • Workshop facilitation and stakeholder management
  • Nice to have: CSA · relevant CIS certifications · ITIL Foundation

Read the full job description →

📍 Hyderabad, India · Hybrid / Remote

ServiceNow Business Analyst

📍 Hyderabad, India / Mexico · Hybrid / RemoteContract (C2C)Senior · 5+ yrs🔥 Hiring Now
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Be the bridge between business stakeholders and ServiceNow delivery teams. You will turn business needs into clear requirements, user stories and process flows — and see them through to a successful go-live.

You'll do
  • Run discovery workshops and requirements-gathering sessions
  • Document business requirements and functional specifications
  • Write user stories, acceptance criteria and process flows
  • Facilitate solution demos and UAT
  • Support Agile ceremonies and backlog management
  • Assist with change management and training
You'll bring
  • 5+ years as a Business Analyst on ServiceNow implementations
  • Business process analysis and requirements gathering
  • Agile/Scrum delivery experience
  • Process mapping in Visio or Lucidchart
  • Nice to have: ServiceNow CIS or CSA · Certified Scrum Master · ITIL Foundation

Read the full job description →

📍 Hyderabad, India / Mexico · Hybrid / Remote

ServiceNow Consultant — ITSM/ITOM

📍 Newark CA / Remote Full-Time Mid–Senior 🔥 Hiring Now
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Lead or support end-to-end ServiceNow ITSM and ITOM implementations for enterprise clients — from process workshops and blueprinting through configuration, testing, training, and hypercare.

You'll do
  • Facilitate process discovery workshops and document current-state ITSM workflows
  • Configure Incident, Problem, Change, Service Catalog, and SLA modules
  • Deploy and tune Now Assist for AI-powered ticket classification and resolution
  • Present demos and status updates to client stakeholders
  • Support ITOM Discovery and Service Mapping engagements
You'll bring
  • 2+ years ServiceNow implementation experience
  • CSA required; CIS-ITSM strongly preferred
  • Experience with scripting (Business Rules, Script Includes, Flow Designer)
  • Strong client communication — comfortable leading meetings
📍 Newark CA / Remote

ServiceNow HRSD Consultant

📍 Bhopal / Bangalore / Remote Full-Time Mid-Level
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Deliver ServiceNow HR Service Delivery implementations for enterprise clients — building employee portals, onboarding/offboarding workflows, and Now Assist-powered HR chatbots.

You'll do
  • Configure HRSD modules: Employee Center, Lifecycle Events, HR Case Management
  • Design onboarding/offboarding workflow automation
  • Build Now Assist virtual agent flows for HR policy queries
  • Integrate with Workday, SAP SuccessFactors, and payroll systems
You'll bring
  • 2+ years ServiceNow experience; HRSD module experience preferred
  • CSA certified; CIS-HRSD preferred
  • Understanding of HR business processes and employee lifecycle
📍 India / Remote

Now Assist & Agentic AI Specialist

📍 Newark CA / Remote Full-Time Senior 🔥 Hiring Now
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Own the agentic AI and Now Assist workstream across Ramisun client implementations. Design, build, and govern AI agents that autonomously resolve incidents and fulfil requests on the Now Platform.

You'll do
  • Design agentic AI workflows using AI Agent Studio and Flow Designer
  • Configure Now Assist for ITSM, HRSD, and CSM modules
  • Build governance frameworks using AI Control Tower
  • Measure deflection and auto-resolution rates and optimise for improvement
  • Guide clients through the Recommend → Supervised → Autonomous adoption ladder
You'll bring
  • 3+ years ServiceNow experience with Now Assist or virtual agent configuration
  • CSA certified; experience with AI Agent Studio preferred
  • Understanding of LLM capabilities, limitations, and enterprise governance
  • Strong communication — able to explain AI concepts to non-technical stakeholders
📍 Newark CA / Remote

Managed Services Engineer — AIOps

📍 Bhopal / Bangalore Full-Time Mid-Level
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Operate and optimise ServiceNow environments for Ramisun's managed services clients — monitoring platform health, managing upgrades, tuning AI models, and proactively identifying optimisation opportunities.

You'll do
  • Monitor ServiceNow platform health, performance, and upgrade readiness
  • Manage quarterly ServiceNow version upgrades with zero-disruption cutovers
  • Tune Now Assist models on client ticket data to improve deflection rates
  • Use Performance Analytics to surface improvement opportunities
  • Respond to and resolve platform incidents within agreed SLAs
You'll bring
  • 1–3 years ServiceNow administration or support experience
  • CSA certified or working towards certification
  • Understanding of ITSM processes and SLA management
📍 India offices

ServiceNow Pre-Sales Consultant

📍 Newark CA Full-Time Mid–Senior
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Support Ramisun's business development by crafting technical responses, running platform demonstrations, and translating client business challenges into compelling ServiceNow solution narratives.

You'll do
  • Respond to RFPs and RFQs with technically accurate, business-led proposals
  • Build and run tailored platform demonstrations for prospects
  • Work with the delivery team to size and scope engagements accurately
  • Develop SOWs and presentation-ready case studies
You'll bring
  • 3+ years ServiceNow consulting or pre-sales experience
  • Ability to speak fluently to both IT leaders and business stakeholders
  • CSA preferred; strong presentation skills required
📍 Newark CA

Digital Marketing Specialist — B2B Tech

📍 Remote / India Full-Time Mid-Level
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Own Ramisun's digital presence — SEO, GEO/AEO content strategy, LinkedIn, paid campaigns, and website conversion optimisation — targeting enterprise IT buyers for ServiceNow services.

You'll do
  • Execute SEO and AEO content strategy (blog, FAQ, service pages, case studies)
  • Manage LinkedIn organic and paid campaigns targeting IT leaders
  • Track and improve lead generation from digital channels
  • Work with delivery team to produce case studies and thought leadership
You'll bring
  • 2–4 years B2B digital marketing experience, ideally in IT services or SaaS
  • Understanding of SEO, content marketing, and LinkedIn ads
  • Bonus: knowledge of ServiceNow ecosystem or enterprise IT buying patterns
📍 Remote / India

Don't See the Right Role?

We hire for attitude and ServiceNow expertise above all else. If you're certified, client-focused, and want to work on meaningful implementations, send your CV anyway — we regularly create roles for standout people.

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Our Culture

Small Team. Real Impact. No Politics.

We're a growing firm where every person is visible, every contribution is credited, and every client win is shared across the team. We don't have layers of management between you and the decision that affects your work.

The culture is direct, supportive, and merit-based. If you do excellent work, you advance — not because you've been here longest, but because we noticed.

  • Weekly all-hands where anyone can ask anything
  • Cross-border collaboration: US, Bhopal, and Bangalore work as one team
  • No blame culture — we solve problems, not assign fault
  • Annual team gathering across all offices
Our Offices

Where We Work From

Three locations, one team. Remote-friendly across all offices.

🇺🇸

Silicon Valley — HQ

Ramisun, Inc.
39899 Balentine Drive, Suite 200
Newark, CA 94560
Consulting · Pre-Sales · Leadership
🇮🇳

Bhopal — India Operations

Ramisun Cloud India Private Ltd
9 Neelbad Road, Bhadbhada
Bhopal – 462044
Consulting · Managed Services · Dev
🇮🇳

Bangalore — Tech Hub

Ramisun Cloud India Private Ltd
2021 Sobha Dahlia, Bellandur
Bangalore – 560103
ITSM · ITOM · AI Engineering

Ready to Build Something Real?

We're always looking for certified ServiceNow practitioners who take ownership seriously and want to do the best work of their careers.

See All Open Roles →
Testimonials

What our clients say

★★★★★

“Ramisun didn't just implement ServiceNow — they redesigned how our teams work. Their AI agents now handle most routine requests.”

VP of IT OperationsEnterprise Healthcare Network
★★★★★

“Their marketplace expertise was the difference. We went from prototype to a certified ServiceNow Store listing our team could sell.”

Co-founder & CTOAI-Funded Startup, Silicon Valley
★★★★★

“Transparent, agile, and genuinely business-first. Every sprint ended with something we could show our executives.”

Director, Digital ProgramsFinancial Services Firm
★★★★★

“The CMDB work alone paid for itself. We finally trust our configuration data enough to automate against it.”

Head of Platform EngineeringGlobal Manufacturer
★★★★★

“Hypercare was real hypercare. Go-live week felt boring in the best possible way.”

IT Service OwnerTelecom Operator
★★★★★

“Ramisun didn't just implement ServiceNow — they redesigned how our teams work. Their AI agents now handle most routine requests.”

VP of IT OperationsEnterprise Healthcare Network
★★★★★

“Their marketplace expertise was the difference. We went from prototype to a certified ServiceNow Store listing our team could sell.”

Co-founder & CTOAI-Funded Startup, Silicon Valley
★★★★★

“Transparent, agile, and genuinely business-first. Every sprint ended with something we could show our executives.”

Director, Digital ProgramsFinancial Services Firm
★★★★★

“The CMDB work alone paid for itself. We finally trust our configuration data enough to automate against it.”

Head of Platform EngineeringGlobal Manufacturer
★★★★★

“Hypercare was real hypercare. Go-live week felt boring in the best possible way.”

IT Service OwnerTelecom Operator
✦ Get Your Free Consultation

Ready to Transform with ServiceNow?

  • Free ServiceNow scoping session, no generic pitches
  • Tailored roadmap mapped to your exact processes
  • Transparent pricing — no hidden fees
  • Response within 1 business day
“
An implementation is only as good as the consulting behind it. When the platform mirrors how your business actually works, adoption follows — and so does ROI.
Vinnay Nigam, Founder & CEO, Ramisun
100+Implementations
229%3-yr ITSM ROI (Forrester)
8–16 wksTypical Go-Live
Confidential. We never sell data or send spam.
No commitment · Response within 24 hours

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We partner with industry leaders to drive meaningful transformation.

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Latest Insights

From the Ramisun blog

Security & Compliance

Enterprise-grade trust, built in

Responsible AI adoption needs guardrails. Our delivery model is designed around security, auditability, and compliance from the first workshop.

SOC 2 Aligned

Delivery processes mapped to SOC 2 trust principles.

ISO 27001 Practices

Information security management across every engagement.

GDPR Ready

Privacy-by-design data handling and processing controls.

AI Governance

Policy controls, auditability, and human oversight for every AI agent.